First Steps

Login

The Login Page will connect you with all available downloads right away:
Login page with Hello Vienna text and a blue Log in button, indicating access to downloads.

A click on Log in will open your default browser and send you to the log-in page.

Tip

Welcome new users: Create account will take you to our registration page.

Login page for the Vienna application with fields for email address and password, a Log in button, and links to Create Account and Forgot password.
When working with specific browsers, you might need to click Retry in order to complete the log-in process.

Important

Brave Browser Users: Please deactivate the Brave Shield for the login. For log-in issues, find further troubleshooting steps here.

Brave browser security settings pop-up showing shields are down for auth.vsl.co.at, with an active toggle switch and Report site button.

Vienna Assistant Tour

Right after log-in, you will be greeted with a quick tour of the main features this software has to offer.

Vienna Assistant welcome screen during installation, asking the user to start a guided tour with a blue Next button

After you have finished the tour, it's time to check your Preferences and define your default download/installation data.

Preferences

Find a detailed description of all Preferences settings right here.

System Requirements

Vienna Assistant requires macOS 11 (latest update) or Windows 10 (latest update). The application supports both Apple Silicon & Intel architecture.