First Steps

Login

The Login Page will connect you with all available downloads right away:
Login page with Hello Vienna text and a blue Log in button, indicating access to downloads.
A click on Log in will open your default browser and send you to the log-in page.

Tip

Welcome new users: Create account will take you to our registration page.
Login page for the Vienna application with fields for email address and password, a Log in button, and links to Create Account and Forgot password.
When working with specific browsers, you might need to click Retry in order to complete the log-in process.

Important

Brave Browser Users: Please deactivate the Brave Shield for the login.
Brave browser security settings pop-up showing shields are down for auth.vsl.co.at, with an active toggle switch and Report site button.

Vienna Assistant Tour

Right after log-in, you will be greeted with a quick tour of the main features this software has to offer.

Vienna Assistant welcome screen during installation, asking the user to start a guided tour with a blue Next button

After you have finished the tour, it's time to check your Preferences and define your default download/installation data.

Preferences

Find a detailed description of all Preferences settings right here.

Vienna Assistant software settings interface displaying download locations, VST plugin paths, Vienna Hard Drive scan option, and checkboxes for offline mode, notifications, NKS presets, usage data, and download speed limits.

System Requirements

Vienna Assistant requires macOS 10.14 (latest update) or Windows 10 (latest update). The application supports both Apple Silicon & Intel architecture.